S&S Connect

Last updated: December 2025

1. Introduction

1.1 This Privacy & Cookies Policy explains how S&S Connect (“we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you visit our website, use our services, or communicate with us.

1.2 By providing your personal information to S&S Connect, you consent to its collection and use in accordance with this Policy. If you wish to withdraw or change your consent at any time, please contact us at info@snsconnect.uk.

1.3 We may update this Privacy Policy from time to time by publishing a revised version on our website. Continued use of our website after changes are posted constitutes acceptance of those changes.

2. Information We Collect

We collect personal data only to the extent necessary to provide our services and operate our website in accordance with applicable data protection laws.

2.1 Personal Information You Provide

You may provide personal information when you:

• Register an account
• Purchase products or services
• Contact us via forms or email
• Subscribe to newsletters or updates

This information may include:

• Name
• Email address
• Phone number
• Billing address
• Payment details
• Any other information you choose to provide

Payment information is processed securely by third-party payment providers. We do not store full payment card details once a transaction is completed.

2.2 Information from Other Sources

We may receive limited information from trusted third-party service providers (such as payment processors or verification services) where necessary to complete transactions or prevent fraud.

2.3 Automatically Collected Information (Usage Data)

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device and operating system information
• Date and time of access
• Pages visited and referring URLs

This data helps us understand user behaviour and improve our website and services.

3. How We Use Your Information

We use your information for the following purposes:

• To provide, operate, and maintain our website and services
• To process orders, payments, and transactions
• To communicate with you, including responding to inquiries
• To send service-related updates and important notices
• To improve functionality, content, and user experience
• To comply with legal and regulatory obligations

We do not sell your personal data.

4. Data Storage & Retention

4.1 We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy, comply with legal obligations, resolve disputes, or enforce our agreements.

4.2 You may request access to, correction of, or deletion of your personal data by contacting info@snsconnect.uk. While we will make reasonable efforts to comply, some residual data may remain in backups, logs, or legal records, but will not be used for commercial purposes.

4.3 Personal data may be stored and processed by third-party hosting or service providers acting on our behalf, subject to appropriate security and confidentiality safeguards.

5. Sharing & Disclosure of Information

5.1 We may share your personal data with trusted third-party service providers who assist us with:

• Payment processing
• Data hosting and storage
• Analytics and website performance
• Customer support

These providers are contractually obligated to protect your information and use it only for the agreed purpose.

5.2 We may disclose personal data where required to:

• Comply with legal obligations or court orders
• Respond to lawful requests from public authorities
• Protect the rights, safety, or property of S&S Connect, our users, or others
• Prevent fraud, security threats, or illegal activity

6. Your Rights

Depending on applicable data protection laws, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal exceptions)
• Restrict or object to processing
• Request data portability

To exercise any of these rights, please contact info@snsconnect.uk.

7. Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Cookies

8.1 Our website uses cookies to improve functionality and user experience. Cookies are small files stored on your device that help us recognise your browser and remember preferences.

8.2 You can manage or disable cookies through your browser settings. Please note that some features of the website may not function properly if cookies are disabled.

8.3 Cookies used on our website do not store sensitive personal information and are not stored on our servers beyond their intended function.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or activities of those websites. We encourage you to review their privacy policies before providing any personal data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy & Cookies Policy, please contact us at:

Email: info@snsconnect.uk
Company: S&S Connect